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Landlords
Getting Started 5 guides
Portfolio 15 guides
- Add your first property
- Invite a tenant to their portal
- Find and review properties in your portfolio
- Track an eviction case
- Manage showings and review your calendar
- Track condo and HOA dues and assessments
- Track coworking and flex-space membership
- Manage manufactured housing lot rent roll
- Track lease critical dates
- Manage self-storage units and occupancy
- Manage social-housing waitlists
- Set up by-the-bed leasing for student housing
- Choose a cover photo and reorder listing images
- Add a video tour to a listing
- Fix a sideways listing photo
Leasing & Screening 16 guides
- Request and review a tenant screening report
- Review applicants and choose the next step
- Build a lease agreement
- Work your leads list
- Publish and share a rental listing
- Estimate rental cash flow
- Add and invite a tenant
- Find and reply to leasing inquiries
- Check where your listing has been posted
- Share a listing with a prospect
- Understand a screening request that is still waiting
- Customize, pause and share your pre-screener
- Take a listing off the market or mark it rented
- Review your tenant roster
- Review lease profiles and setup progress
- Renter directory availability
Get Paid 14 guides
- Review rent charges and payment activity
- Review late-fee settings
- No-login payment link controls are unavailable
- Review billing and manage your subscription
- Help renters use their portal
- Rent billing selector availability
- Create a charge for a lease
- Reconcile commercial tenant CAM charges
- Calculate property investment returns
- Record a partial payment received outside Rentari
- Finish verification before collecting online rent
- Add a credit to a tenant lease
- Review and complete a security deposit return
- Payment failed, still pending, or deposit missing
Accounting & Reports 16 guides
- Track income and expenses
- Run owner reports
- Review your compliance calendar
- Trust account workspace availability
- Review booked accounting transactions
- Review accounting insights
- Review a move-out deposit settlement
- Review your operating cash flow report
- Create and download an owner statement
- Explore accounting charts and their reports
- Calculate HUD total tenant payment
- Add a property expense with its receipt
- Find an expense that is missing from the list
- Why can I not download an issued 1099-K here?
- Download a rent roll for your portfolio or property
- Find missing bank-feed transactions and review possible duplicates
Maintenance 15 guides
- Handle a maintenance request
- Get help with a suspected copied listing
- Complete a property condition report
- Add vendors to your accounting records
- Landlord vendor ratings workspace availability
- Luna tenant questions
- Track appliances and meters
- Use Vision AI
- How Luna Skills work
- Edit a skill script
- Read your skill results
- Coordinate a maintenance visit
- Attach a maintenance request to the correct unit
- Give a repair request enough detail to act on
- Phone intake settings availability
Documents 9 guides
- Send a generated lease for signature
- Find and store documents
- Upload an existing lease document
- Review a lease with the audit tool
- Check whether a document is private or shared
- Prepare your own document for e-signature
- Create a lease addendum and prepare it for signature
- Photos or documents will not upload on mobile
- Choose a lease document and signing workflow
Account & Settings 15 guides
- Track something Rentari does not ask for
- Update account settings
- Read and reply to messages
- Invite a manager or co-owner to your team
- Update your company name and logo
- Teach Mozart
- Configure reminder settings
- Calculate SCRA early-lease termination date
- Change and verify your sign-in email
- Change your password while signed in
- Reset a forgotten password
- Sign-in code missing or expired
- Browse tracked legislation and its source
- Global audit-log screen availability
- Product roadmap availability
Tenants
Getting Started 4 guides
Leasing & Screening 7 guides
Pay Rent 10 guides
- Pay your rent
- Set up autopay
- Why was I charged a returned-payment fee?
- Add renters insurance
- Understand where your rental money goes
- I paid outside Rentari but my balance still shows rent due
- I connected a bank account. Has my rent been paid?
- Finish a bank connection that needs verification
- Why is autopay unavailable on my lease?
- Payment failed, still pending, or deposit missing
Maintenance 4 guides
Documents 9 guides
Vendors
The contractor portal is closed; contact your landlord about work and payment.
Getting Started 1 guides
Get Paid 4 guides
Maintenance 3 guides
Documents 1 guides
Account & Settings 4 guides
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