Landlords Get Paid
Finish verification before collecting online rent
Find the pending setup and continue with the payment provider.
On this page
Before you start
- Identify the collecting business entity or account and its current verification status.
- Have access to the provider form for that same entity; continue the existing setup rather than opening an unrelated account.
Continue the existing setup
- Open Settings, then Rent payments, and read the collection status at the top.
- If Finish verifying with Stripe appears, choose Continue to reopen the existing verification form.
- Complete the items requested in the provider form, then return to Rentari.
- Check the collection status and the relevant entity or bank account again before asking tenants to pay online.
If verification is still in progress
Opening or completing a form does not by itself confirm that online collection or payouts are enabled. Follow the status shown for your account. If you receive rent outside Rentari while setup is pending, record the payment so the tenant ledger reflects it.
Check the result
- Rent payments and the relevant entity show the current collection or payout status after you return.
- Tracking only and Verification in progress remain distinct from collecting online.
Troubleshooting & questions
I finished the provider form. Why is collection still unavailable?
The account may still show verification in progress. Return to Rent payments and read the current entity and collection status. Completing a form does not itself confirm that collection and payouts have been enabled.
Can I record rent received while verification is pending?
Yes, use the outside-payment recording flow after confirming receipt. It updates the lease record and does not charge the renter or finish provider verification. Check the payment record before asking the renter to pay again.