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Browse by role
Guides for landlords, tenants, and vendors
Pick your role, then open a step-by-step guide. Every workflow stays a co-pilot: Rentari.ai proposes the work, you approve every move.
Getting Started
What you see as a landlord
A two-minute tour of your dashboard: where rent, tenants, leases, maintenance, and your AI co-pilot live.
Has videoAsk Mozart, your AI co-pilot
Ask questions about your portfolio in plain English and get drafts and proposed actions you approve.
Has videoComplete Fast Track onboarding
Guided 5-step checklist to set up your first property, invite tenants, and start collecting rent.
Has videoWatch video lessons in the Academy
Browse and watch short, narrated video walkthroughs of every Rentari.ai feature.
Portfolio
Add your first property
Create a property and its units so leases, rent, and maintenance have a home.
Has videoInvite a tenant
Connect a tenant to their unit so they can pay rent, sign documents, and message you.
Has videoExplore your property portfolio
View all your properties at once with unit counts, occupancy rates, rent figures, and quick actions to add, market, or verify each property.
Has videoTrack an eviction case
Open and track unlawful-detainer cases from notice generation through service, hearing, and outcome.
Has videoCalendar
View lease starts, lease ends, rent collection deadlines, maintenance appointments, and inspections across all properties in one calendar.
Track condo and HOA dues and assessments
Manage a condo or HOA association's unit dues, special assessments, and delinquency status.
Track coworking and flex-space membership
Manage coworking members, membership plans, MRR, and desk utilization by location.
Manage manufactured housing lot rent roll
Track lots, occupancy, home ownership, and lot rent in a manufactured-housing community.
Track lease critical dates
Monitor every leased space and its expiration or renewal-notice deadlines so obligations are never missed.
Manage self-storage units and occupancy
Track storage unit inventory, occupancy rates, monthly revenue, and delinquent tenants across facilities.
Manage social-housing waitlists
Track applicant queues by priority band, apply date, household size, and status, plus calculate rent-geared-to-income (RGI) rents.
Set up by-the-bed leasing for student housing
Break a unit into individually priced beds for roommate scenarios, track occupancy per bed, and see total per-bed rent vs whole-unit rent.
Leasing & Screening
Screen an applicant
Run background, credit, and AI trust scoring on a rental applicant.
Has videoWork the leasing pipeline
Track every applicant from invited to approved on one board.
Has videoBuild a lease
Generate a state-specific lease from your property and tenant data in minutes.
Has videoManage your leads in the Kanban board
Track applicants and prospects through the leasing pipeline using a Kanban board with columns for Inquiries, Touring, Screening, and Lease Sent.
Has videoPublish and syndicate property listings
Create and publish rental listings to Zillow, Apartments.com, and other syndication partners, with photos, descriptions, and syndication controls.
Has videoCalculate rent and verify tenant income
Pre-fill rent and applicant data to check income-to-rent ratio, prorate move-in costs, and structure late fees.
Has videoFind a tenant
Browse and invite prospective renters who opted into profiles and match your unit requirements for budget, bedrooms, and move-in date.
AI leasing inbox
Manage inbound prospect messages from your listings (Zillow, Apartments.com, email, etc.) with optional AI-drafted replies you approve before sending.
Get Paid
Collect rent
See who paid, who is overdue, and send reminders or record payments in one place.
Has videoReview billing and manage your subscription
View your current plan, renew date, invoice history, and update your payment method.
Has videoAdd a charge
Bill a tenant for rent, fees, utilities, or other one-time and recurring charges that post straight to their ledger.
Reconcile commercial tenant CAM charges
Reconcile a commercial tenant's share of recoverable operating expenses (CAM) and post the monthly estimate.
Calculate property investment returns
Compute underwriting metrics including cap rate, cash-on-cash return, NOI, DSCR, and gross rent multiplier for deal analysis and portfolio evaluation.
Accounting & Reports
Track income and expenses
See a full ledger by property with a monthly profit and loss view.
Has videoRun owner reports
Generate owner statements, monthly summaries, and exports for your accountant.
Has videoReview your compliance calendar
Check state-specific compliance deadlines in one place: lease renewals, deposit return deadlines, insurance expiration, and habitability risks.
Has videoManage trust accounts
View segregated trust accounts for security deposits and prepaid rent, organized by state, with reconciliation and Stripe connection.
Review payment activity
Auditable record of every payment, fee, refund, and ledger edit with filters, date range, and CSV export for your accountant.
View portfolio analytics
Dashboard showing portfolio value, occupancy, cash flow, NOI, cap rate, delinquency, expenses, and leasing trends with export options.
Has videoReconcile move-out deposits and deductions
Track HAP voucher deposits and tenant-share payments to spot shortfalls and late payments.
Has videoCash flow report
See money in versus money out versus net cash flow by month and property, plus a rent payment pipeline showing expected, processing, settled, and late amounts.
Create owner statements
Assign ownership shares to a property and generate monthly statements that split income and expenses across multiple owners.
View visual reports
See all your key reports (cash flow, collections, expenses, occupancy, leases, maintenance, vendors) as interactive charts with drill-down and cross-filtering.
Calculate HUD total tenant payment
Use the Total Tenant Payment calculator to compute subsidized rent and utility line items per 24 CFR 5.628.
Maintenance
Handle a maintenance request
Triage tickets, assign a vendor, and track repairs to done.
Has videoScan for fraudulent listing copies
Monitor the web for cloned copies of your published listings and review alerts for suspected listing fraud, with one-click reporting tools.
Capture and price an inspection
Walk a unit with your phone camera, AI detects damage and estimates repairs, then generate a signed move-out report with the refund deduction.
Has videoManage your vendor directory
Track contractors, collect W-9s, monitor ratings, and stay ready to file 1099s when vendors cross the $600 threshold.
Has videoReview vendor ratings and feedback
Keep tabs on how tenants and you rate each contractor, then use those scores to decide who to assign to the next job.
Luna tenant questions
Answer questions from Luna (your tenants' AI assistant) that it could not resolve, which teaches Luna for future questions and builds your property knowledge base.
Track appliances and meters
Record appliances, serial numbers, warranties, and utility meters per property and unit to feed into inventory and meter-readings reports.
Use Vision AI
Upload photos to the AI to reconcile move-in and move-out, triage maintenance issues, document baseline conditions, or grade listing photos.
Documents
Send a lease for signature
Dispatch a drafted lease for e-signature and countersign when the tenant is done.
Has videoFind and store documents
Keep leases, receipts, insurance, and IDs in one searchable place.
Has videoUpload an existing lease
Upload a lease document and get an instant AI compliance check against your state's rules, with a score and flagged risk clauses.
AI lease auditor
Drop a lease PDF and get an instant AI audit that flags risky, missing, or outdated clauses against 50-state rules, with a compliance score.
Account & Settings
Manage your AI inbox
Review AI-triaged messages with tenants, vendors, and AI drafts waiting on your approval.
Has videoUpdate account settings
Manage your profile, notifications, automation rules, and payment preferences in one place.
Invite team members and set roles
Add leasing agents, maintenance coordinators, and co-owners with role-based access levels.
White-label your portal with custom branding
Replace Rentari.ai branding with your company name, logo, colors, and custom domain.
Teach Mozart
Save standing instructions and preferences so Mozart, your co-pilot, remembers your rules and applies them on every task without asking again.
Configure reminder settings
Set up when and how tenants receive automated reminders (rent due, lease renewal, maintenance, inspections) via email, SMS, or in-app.
Calculate SCRA early-lease termination date
Calculate the effective lease-termination date under the Servicemembers Civil Relief Act (50 U.S.C. 3955).
Getting Started
What you see as a tenant
Where to pay rent, see your lease, file a repair, and message your property manager in your renter portal.
Has videoMessage your property manager
Reach your property manager directly from your inbox.
Set your lifestyle preferences
Configure your home preferences, register vehicles and guests, view neighborhood info, and access the building marketplace.
Leasing & Screening
Track your rental applications
View all rental applications you have submitted, track their status through the screening pipeline, and upload required payments.
Search rental listings
Browse available rental listings on the Rentari.ai marketplace, filter by price and bedrooms, and save listings to compare.
Compare rental listings
Place 2 to 4 saved listings side by side to compare rent, bedrooms, amenities, parking, and pet rules at a glance.
Review your lease renewal offer
See your landlord's renewal offer with proposed rent, compare it to your current rent, and draft negotiation messages with AI assistance.
Request an accommodation
Request a reasonable accommodation under the Fair Housing Act, such as a service animal, ESA, unit modification, or policy change.
Get Paid
Pay your rent
Add a payment method and pay rent online in a couple of taps.
Has videoSet up autopay
Pay rent automatically each month so you never miss a due date.
Has videoAdd renters insurance
Browse vetted renters insurance partners, get quotes, buy a policy, and upload your declaration page for lease verification.
View money insights
Track your rent payments, balance due, upcoming charges, and payment trends in interactive charts.
Maintenance
Request a repair
Report an issue with photos so your manager can get it fixed.
Has videoDocument move-in condition
Log pre-existing damage during your first 72 hours in a unit to protect your security deposit from unfair deductions at move-out.
Rate a vendor after repair
Rate and review the contractor or maintenance vendor after they complete a repair at your home.
Documents
Sign your lease
Review and e-sign the lease your property manager sent you.
Has videoSee your lease and receipts
Find your lease, receipts, and shared documents in one place.
Has videoRequest lease changes
Propose changes to your lease mid-tenancy, such as adding a roommate, subletting, or modifying terms, with written documentation.
Plan your move-out
Give formal notice to vacate, provide a forwarding address, track your deposit refund, and monitor state-mandated return deadlines.
Has videoRead your lease
View your signed lease document, key terms, and lifecycle milestones in one place.
Register your pets
Add your pets, upload vaccination records, and let your landlord review and approve them.
Register your vehicles
Register your vehicles and parking spots, and issue guest passes for visitors.
Generate a rental history letter
Auto-generate a verified rental history or verification letter that you can print or save as a PDF.
Account & Settings
Getting Started
Get Paid
Invoice a finished job
Send an invoice for completed work and track your payouts.
Has videoYour earnings
Track your income over time, view category and landlord breakdowns, and export earnings reports to CSV.
Track payouts
Monitor when your approved invoices are paid out to your bank account and track payout history by tax year.
Maintenance
Accept and run a job
Take an assigned ticket, update it, and mark it complete.
Has videoWin work on the bid board
Find open jobs and submit a bid to win more work.
Has videoYour schedule
View your scheduled jobs by day, week, or map, block off your own availability, and subscribe to updates in your calendar app.
Account & Settings
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