Getting Started

Set up your account and find your way around the dashboard.

4 articles

What you see as a landlord Video A two-minute tour of your dashboard: where rent, tenants, leases, maintenance, and your AI co-pilot live. Ask Mozart, your AI co-pilot Video Ask questions about your portfolio in plain English and get drafts and proposed actions you approve. Explore Rentari.ai with sample data Simulation mode gives you a full sample portfolio you can click through and change, with the AI answering from that same sample data. Nothing you do in it sends a message or moves money. Watch video lessons in the Academy Browse and watch short, narrated video walkthroughs of every Rentari.ai feature.

Portfolio

Add properties and units, and keep the whole portfolio current.

12 articles

Add your first property Video Create a property and its units so leases, rent, and maintenance have a home. Invite a tenant Video Connect a tenant to their unit so they can pay rent, sign documents, and message you. Explore your property portfolio Video View all your properties at once with unit counts, occupancy rates, rent figures, and quick actions to add, market, or verify each property. Track an eviction case Video Open and track unlawful-detainer cases from notice generation through service, hearing, and outcome. Calendar View lease starts, lease ends, rent collection deadlines, maintenance appointments, and inspections across all properties in one calendar. Track condo and HOA dues and assessments Manage a condo or HOA association's unit dues, special assessments, and delinquency status. Track coworking and flex-space membership Manage coworking members, membership plans, MRR, and desk utilization by location. Manage manufactured housing lot rent roll Track lots, occupancy, home ownership, and lot rent in a manufactured-housing community. Track lease critical dates Monitor every leased space and its expiration or renewal-notice deadlines so obligations are never missed. Manage self-storage units and occupancy Track storage unit inventory, occupancy rates, monthly revenue, and delinquent tenants across facilities. Manage social-housing waitlists Track applicant queues by priority band, apply date, household size, and status, plus calculate rent-geared-to-income (RGI) rents. Set up by-the-bed leasing for student housing Break a unit into individually priced beds for roommate scenarios, track occupancy per bed, and see total per-bed rent vs whole-unit rent.

Leasing & Screening

Market a vacancy, screen applicants, and sign the lease.

8 articles

Screen an applicant Video Run background, credit, and AI trust scoring on a rental applicant. Work the application tracker Video Track every applicant from invited to approved on one board. Build a lease Video Generate a state-specific lease from your property and tenant data in minutes. Work your leads list Video Every active lead on one list, with the stage, the property, the AI score and the next step on each row. Filter by stage, sort, and move a lead forward from its own menu. Publish and syndicate property listings Video Create and publish rental listings to Zillow, Apartments.com, and other syndication partners, with photos, descriptions, and syndication controls. Calculate rent and verify tenant income Video Pre-fill rent and applicant data to check income-to-rent ratio, prorate move-in costs, and structure late fees. Find a tenant Browse and invite prospective renters who opted into profiles and match your unit requirements for budget, bedrooms, and move-in date. AI leasing inbox Manage inbound prospect messages from your listings (Zillow, Apartments.com, email, etc.) with optional AI-drafted replies you approve before sending.

Get Paid

Collect rent, charge fees, and move money to your bank.

8 articles

Collect rent Video See who paid, who is overdue, and send reminders or record payments in one place. How a late fee is priced A lease can charge a flat late fee, a percent of the rent, or a percent of the rent still unpaid, and it can cap the total it ever charges. Your state limit is applied on top of whichever you pick. Let a tenant pay without a login Send a link a tenant can pay from with no account and no password, for the tenants who never sign in. Choose how a lease bills rent Every lease bills rent one of two ways: Rentari.ai posts it automatically from the lease amount, or you create each rent charge yourself. Picking one switches the other off, so a tenant is never billed twice for the same month. Review billing and manage your subscription Video View your current plan, renew date, invoice history, and update your payment method. Add a charge Bill a tenant for rent, fees, utilities, or other one-time and recurring charges that post straight to their ledger. Reconcile commercial tenant CAM charges Reconcile a commercial tenant's share of recoverable operating expenses (CAM) and post the monthly estimate. Calculate property investment returns Compute underwriting metrics including cap rate, cash-on-cash return, NOI, DSCR, and gross rent multiplier for deal analysis and portfolio evaluation.

Accounting & Reports

Track income and expenses, and pull the reports you need.

11 articles

Track income and expenses Video See a full ledger by property with a monthly profit and loss view. Run owner reports Video Generate owner statements, monthly summaries, and exports for your accountant. Review your compliance calendar Video Check state-specific compliance deadlines in one place: lease renewals, deposit return deadlines, insurance expiration, and habitability risks. Manage trust accounts View segregated trust accounts for security deposits and prepaid rent, organized by state, with reconciliation and Stripe connection. Review payment activity Auditable record of every payment, fee, refund, and ledger edit with filters, date range, and CSV export for your accountant. View portfolio analytics Video Dashboard showing portfolio value, occupancy, cash flow, NOI, cap rate, delinquency, expenses, and leasing trends with export options. Reconcile move-out deposits and deductions Video Track HAP voucher deposits and tenant-share payments to spot shortfalls and late payments. Cash flow report See money in versus money out versus net cash flow by month and property, plus a rent payment pipeline showing expected, processing, settled, and late amounts. Create owner statements Assign ownership shares to a property and generate monthly statements that split income and expenses across multiple owners. View visual reports See all your key reports (cash flow, collections, expenses, occupancy, leases, maintenance, vendors) as interactive charts with drill-down and cross-filtering. Calculate HUD total tenant payment Use the Total Tenant Payment calculator to compute subsidized rent and utility line items per 24 CFR 5.628.

Maintenance

Take in requests, dispatch vendors, and close out jobs.

12 articles

Handle a maintenance request Video Triage tickets, assign a vendor, and track repairs to done. Scan for fraudulent listing copies Monitor the web for cloned copies of your published listings and review alerts for suspected listing fraud, with one-click reporting tools. Capture and price an inspection Video Walk a unit with your phone camera, AI detects damage and estimates repairs, then generate a signed move-out report with the refund deduction. Manage your vendor directory Video Track contractors, collect W-9s, monitor ratings, and stay ready to file 1099s when vendors cross the $600 threshold. Review vendor ratings and feedback Keep tabs on how tenants and you rate each contractor, then use those scores to decide who to assign to the next job. Luna tenant questions Answer questions from Luna (your tenants' AI assistant) that it could not resolve, which teaches Luna for future questions and builds your property knowledge base. Track appliances and meters Record appliances, serial numbers, warranties, and utility meters per property and unit to feed into inventory and meter-readings reports. Use Vision AI Upload photos to the AI to reconcile move-in and move-out, triage maintenance issues, document baseline conditions, or grade listing photos. How Luna Skills work A skill is the script your AI runs when a tenant reports a problem. Fifteen ship in the box, they pick themselves, and the safety checks sit outside anything you can edit. Edit a skill script Change the questions the AI asks and the steps it walks a tenant through, preview the result as chat, a phone call, and a text, and restore any earlier version. Read your skill results Every skill conversation is scored by how it ended. Find out which scripts save you call-outs and which ones need rewriting. Schedule a maintenance visit and let the follow-ups run Put a real date on a dispatched job, get the tenant and the vendor to confirm it, and let Rentari.ai chase whoever goes quiet, remind both the day before, and ask for photos afterwards.

Documents

Generate, store, and send the paperwork a rental needs.

4 articles

Send a lease for signature Video Dispatch a drafted lease for e-signature and countersign when the tenant is done. Find and store documents Video Keep leases, receipts, insurance, and IDs in one searchable place. Upload an existing lease Upload a lease document and get an instant AI compliance check against your state's rules, with a score and flagged risk clauses. AI lease auditor Drop a lease PDF and get an instant AI audit that flags risky, missing, or outdated clauses against 50-state rules, with a compliance score.

Account & Settings

Plan, billing, team access, and security.

8 articles

Track something Rentari does not ask for Add your own field to properties, units, leases, tenants or vendors, fill it in on each record, then report on it like any built-in column. Manage your AI inbox Video Review AI-triaged messages with tenants, vendors, and AI drafts waiting on your approval. Update account settings Manage your profile, notifications, automation rules, and payment preferences in one place. Invite team members and set roles Add leasing agents, maintenance coordinators, and co-owners with role-based access levels. White-label your portal with custom branding Replace Rentari.ai branding with your company name, logo, colors, and custom domain. Teach Mozart Save standing instructions and preferences so Mozart, your co-pilot, remembers your rules and applies them on every task without asking again. Configure reminder settings Set up when and how tenants receive automated reminders (rent due, lease renewal, maintenance, inspections) via email, SMS, or in-app. Calculate SCRA early-lease termination date Calculate the effective lease-termination date under the Servicemembers Civil Relief Act (50 U.S.C. 3955).

Getting Started

Set up your renter account and find your way around.

3 articles

What you see as a tenant Video Where to pay rent, see your lease, file a repair, and message your property manager in your renter portal. Message your property manager Reach your property manager directly from your inbox. Set your lifestyle preferences Configure your home preferences, register vehicles and guests, view neighborhood info, and access the building marketplace.

Leasing & Screening

Apply for a place, get screened, and sign your lease.

5 articles

Track your rental applications View all rental applications you have submitted, track their status through the screening pipeline, and upload required payments. Search rental listings Browse available rental listings on the Rentari.ai marketplace, filter by price and bedrooms, and save listings to compare. Compare rental listings Place 2 to 4 saved listings side by side to compare rent, bedrooms, amenities, parking, and pet rules at a glance. Review your lease renewal offer See your landlord's renewal offer with proposed rent, compare it to your current rent, and draft negotiation messages with AI assistance. Request an accommodation Request a reasonable accommodation under the Fair Housing Act, such as a service animal, ESA, unit modification, or policy change.

Get Paid

Pay rent, set up autopay, and understand your charges.

5 articles

Pay your rent Video Add a payment method and pay rent online in a couple of taps. Set up autopay Video Pay rent automatically each month so you never miss a due date. Why was I charged a returned-payment fee? What happens when your bank sends a rent payment back, and what the fee is. Add renters insurance Browse vetted renters insurance partners, get quotes, buy a policy, and upload your declaration page for lease verification. View money insights Track your rent payments, balance due, upcoming charges, and payment trends in interactive charts.

Maintenance

Report a repair and follow it through to done.

4 articles

Request a repair Video Report an issue with photos so your manager can get it fixed. Report a repair without the app Scan the code in your home, or send a text, and your landlord gets the repair request. No app and no password. Document move-in condition Log pre-existing damage during your first 72 hours in a unit to protect your security deposit from unfair deductions at move-out. Rate a vendor after repair Rate and review the contractor or maintenance vendor after they complete a repair at your home.

Documents

Find your lease, your receipts, and anything you signed.

8 articles

Sign your lease Video Review and e-sign the lease your property manager sent you. See your lease and receipts Video Find your lease, receipts, and shared documents in one place. Request lease changes Propose changes to your lease mid-tenancy, such as adding a roommate, subletting, or modifying terms, with written documentation. Plan your move-out Video Give formal notice to vacate, provide a forwarding address, track your deposit refund, and monitor state-mandated return deadlines. Read your lease View your signed lease document, key terms, and lifecycle milestones in one place. Register your pets Add your pets, upload vaccination records, and let your landlord review and approve them. Register your vehicles Register your vehicles and parking spots, and issue guest passes for visitors. Generate a rental history letter Auto-generate a verified rental history or verification letter that you can print or save as a PDF.

Account & Settings

Profile, notifications, and account security.

2 articles

Update your profile Video Manage your basic info, verify your identity, update emergency contacts, and set text alert preferences. Manage settings and preferences Control notification preferences, security settings, and communication channels for your rental account.

Getting Started

Set up your vendor profile and see how jobs reach you.

1 article

What you see as a vendor Video Where your assigned jobs, the bid board, invoices, payouts, and your credentials live in the vendor portal.

Get Paid

Invoice a job and track what you are owed.

3 articles

Invoice a finished job Video Send an invoice for completed work and track your payouts. Your earnings Track your income over time, view category and landlord breakdowns, and export earnings reports to CSV. Track payouts Monitor when your approved invoices are paid out to your bank account and track payout history by tax year.

Maintenance

Accept work, bid on jobs, and keep the landlord posted.

3 articles

Accept and run a job Video Take an assigned ticket, update it, and mark it complete. Win work on the bid board Video Find open jobs and submit a bid to win more work. Your schedule View your scheduled jobs by day, week, or map, block off your own availability, and subscribe to updates in your calendar app.

Account & Settings

Credentials, insurance, and account security.

2 articles

Keep your credentials current Video Upload your license, insurance, and W-9 so you stay eligible for work. Your reviews View tenant and landlord ratings and feedback on your work, respond to reviews, and request ratings from completed jobs.

How Rentari works

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Getting Started

Leasing & Screening

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Maintenance

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Account & Settings

Getting Started

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