Landlords Account & Settings
Change and verify your sign-in email
Update the address, then finish verification in the new inbox.
On this page
Before you start
- Use an email inbox you control and can open. Check that you are changing your own sign-in account, not a tenant’s contact record.
Update your address
- Open Settings, then Account, and choose View profile.
- Choose Change email beside the current address.
- Enter the new address in both fields and choose Save email. Complete a security-code prompt if one appears.
- Read the save result. A successful change updates your sign-in address immediately.
- Open the verification link in the new inbox. Use Request verification link if that button is shown and you need a fresh request.
If the connection is interrupted
Reload Account and check which address is displayed before submitting again. A verification request confirmation does not confirm email delivery; check the new inbox and spam folder.
Check the result
- A confirmed Save email updates the sign-in address. Complete the separate verification link sent to the new inbox when required.
Troubleshooting & questions
Does Request verification link change my sign-in email?
It starts the verification step. Follow the dialog’s Save email action and returned status to confirm the address change.
Why does the form say the email is already in use?
Another account may already use that address. Use the intended account’s sign-in or password-reset flow, or ask support to check the account association before changing it.