Help Center • Documents
Register your pets
Add your pets, upload vaccination records, and let your landlord review and approve them.
Start adding a pet
Action: Click the 'Add a pet' button (requires an active lease). The form opens in a modal dialog with fields for pet type, name, breed, color, weight, age, spay/neuter status, house-training, veterinarian details, and prior rental history.
If you don't have an active lease yet, the button will be disabled. Contact your landlord to get linked to your lease.
Fill out pet details
Action: Select the pet type from the dropdown (dog, cat, bird, reptile, small caged pet, other), then enter the name, breed, color, weight in pounds, age in years. Use the house-trained and spay/neutered dropdowns to select preference options.
Check the 'This is a service animal or emotional-support animal' checkbox if applicable. Service animals and ESAs are never charged a pet fee and can also be requested on the Accommodations page.
Submit and upload vaccination records
Action: Click 'Submit pet' to add your pet. Once submitted, a status pill shows as 'Pending' while your landlord reviews. You can then upload vaccination records to speed approval. Files accepted: PDF, JPG, PNG, HEIC, WebP (max file size: see form specifications).
Uploading vaccination records before your landlord reviews can help expedite approval. Once approved, the status changes to a green 'Approved' pill.
