Tenants Pay Rent
Finish a bank connection that needs verification
Follow the available verification link and check the account before using it.
On this page
Before you start
- Use the bank connection already started and read the instructions associated with that specific attempt.
- Have access to the bank activity requested by the verification flow. Enter requested verification information only in the offered provider form.
Complete the requested step
- Read the Verification pending message shown during bank setup.
- Use the timing and instructions shown for your account to find the requested code or deposit amounts in your bank activity.
- If Verify with Stripe is available, open it and enter the requested verification details there.
- Return to Money and check Payment Methods before attempting a payment.
If there is no verification link
Verify unavailable means this screen cannot provide a verification action. Do not treat the account as ready to pay. Manual routing-number entry is also unavailable in the current bank connection screen. Use another available payment method or ask your manager about an alternative way to pay.
Check the result
- The connection status can be checked again after verification; a submitted code alone is not a rent payment.
- The method becomes usable only when the current flow indicates it is ready.
Troubleshooting & questions
I cannot find a Verify action. Can I type routing numbers elsewhere?
The current screen may show Verify unavailable and does not provide a manual routing-number setup form. Use an available method or ask your manager for another way to pay rather than sending bank details in a message.
I entered the details but it still says pending. Should I reconnect?
Read the existing connection result and the provider instructions first. A pending status does not confirm completion. Avoid starting duplicate connections while the original attempt still has a next step or unresolved status.