Help Center • Maintenance
Handle a maintenance request
Triage tickets, assign a vendor, and track repairs to done.
Open Maintenance
Action: Choose Maintenance to see open tickets and AI triage notes.
New tickets land here from tenants, including by phone with Luna.
Assign and track
Action: Assign a vendor, then track the ticket until it is resolved.
The tenant, vendor, and you share one thread per ticket.
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