Landlords Portfolio
Add a video tour to a listing
Save a supported walkthrough link and check that renters can open it.
On this page
Before you start
- Have a public YouTube, Vimeo or Matterport link for the correct rental. The link must allow renters to open the tour; finish required unit details if prompted.
Save a walkthrough
- Open the correct property and unit, then the Photos step in listing setup.
- Under Video tour, paste a YouTube, public Vimeo or Matterport link into the tour field.
- If the field is unavailable and Complete unit details appears, follow that link and finish the unit details first.
- Choose Continue or Save & finish later. Resolve any invalid-link or save error before leaving.
Use the Vimeo or Matterport helper
Checking or opening a link alone does not save it. Use a tour that permits public embedding; direct video-file uploads are not supported in the Photos step.
- Choose Vimeo or Matterport tour, select the provider and paste a public HTTPS tour link.
- Choose Check link, then Open tour to check that the tour is accessible.
- Choose Save tour and wait for the saved confirmation. This replaces the previous tour on the rental.
Check the result
- After a confirmed save, the rental has the saved tour link. Check the published listing and open the tour to verify access.
Troubleshooting & questions
Check link worked. Why did the tour not change?
Check link only recognizes the link format and enables a preview. Use Save tour in the helper, or the Photos save action for the main field, and read the returned result.
Why can I open the video but renters cannot?
The provider may restrict viewing or embedding. Check the link while signed out of the provider and review its sharing settings. Direct video-file uploads are not offered in this Photos step.