Help Center • Landlords • Maintenance
Edit a skill script
Change the questions the AI asks and the steps it walks a tenant through, preview the result as chat, a phone call, and a text, and restore any earlier version.
Open a skill and go to the Script tab
Action: Click any skill to open it, then choose Script. You will see the opening line, the questions the AI asks, and the branches it follows depending on the answers. Add, reorder, and reword any of them. Each step has three parts: what the AI says, what you want the tenant to do, and which photo to ask for.
The preview panel on the right shows the same script as a chat, as a spoken phone call, and as SMS with a character count, so you can see a step is too long before a tenant ever reads it.
Save, and keep every earlier version
Action: Click Save script. The version number goes up and the previous script is kept. Open the Versions tab to read any earlier one and click Restore to bring it back. Restoring writes a new version rather than deleting anything, so nothing is ever lost.
Only the account owner and co-owners can change a script. Managers can read scripts and results and can still switch a skill off.
Your edits are yours, the rest keeps improving
Action: Only the fields you actually changed become yours. Everything you have not touched keeps receiving Rentari improvements to the shipped scripts. If you want to go back to the Rentari version entirely, click Reset to Rentari default on the skill header. Your edits are saved to the version history first.
A skill edited by you shows an Edited by you badge on its card, so you can see at a glance which ones your team has changed.
