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Landlords Account & Settings

Global audit-log screen availability

The former account-wide audit-log screen is unavailable in the current landlord portal.

The former account-wide audit-log screen is unavailable in the current landlord portal.Contact support

Before you start

  • The old lesson controls for a global event search, actor filters and audit-log export are not available on a current portal page.

Review the record for the specific task

Action: For payment events, use Review payment activity. For a repair, open its detail page and review the recorded updates. These show activity for those workflows, not a complete account-wide audit log. Contact support with the affected record, action and approximate date if you need help locating an event. Do not treat a missing event in one workflow as proof that no action occurred elsewhere.

Check the result

  • You can review activity on the relevant record or contact support to help locate an event.

Troubleshooting & questions

What should I know before starting?

The old lesson controls for a global event search, actor filters and audit-log export are not available on a current portal page.

Is payment activity a complete account audit log?

No. Payment activity covers that workflow. A missing event there does not prove that no action occurred elsewhere.

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