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Luna, the tenant assistant

Your tenants' questions, answered. She never guesses.

Luna is the assistant your tenants talk to, day or night, in their own language. She answers from their signed lease. When she does not have a fact, she does not make one up, she asks you, then remembers your answer for the next tenant who asks.

24/7Always on
AnyLanguage
0Guessed facts
100%Lease-grounded
Live
The honest loop

Answer. Ask. Remember.

Luna answers what she can prove, asks you what she cannot, and gets smarter about your property every time you reply.

1

The tenant asks

In a chat, in their own language, at any hour. Luna reads their lease, their ledger, and the facts you have set for the property.

2

Luna answers, or holds off

If the answer is in the data, the tenant gets it instantly. If it is a fact she does not hold, she does not guess a code, a date, or a fee.

3

She asks you

The question lands in your inbox with what Luna already tried. You answer it once, in a sentence.

4

She remembers

Your reply goes back to the tenant and, with one tap, into the property knowledge base. The next tenant who asks gets it instantly.

What she does

An assistant your tenants actually open.

Luna handles the everyday questions so your inbox stays quiet, and she knows the line between what she can answer and what belongs with you.

Answers from the signed lease

Pet policy, quiet hours, notice periods, the late-fee grace window. Luna reads the tenant's own lease and answers in plain language.

Speaks your tenant's language

A tenant can ask in Spanish, Mandarin, Tagalog, or Arabic and get a clear reply back in the same language, with an English summary for you.

Never guesses, asks you

When Luna does not have a property fact, she does not invent one. She tells the tenant she will check, asks you, and follows up.

Triages repairs, flags emergencies

A tenant photo becomes a routed ticket with a priority. Gas, fire, flooding, and lockouts reach you right away with a safety step for the tenant.

Gets smarter about your property

Every answer you give becomes a curated fact Luna can cite. Your building's recurring questions become permanent, zero-touch answers.

You stay in control

Anything Luna cannot answer comes to you, and real emergencies escalate immediately. She handles the routine so the human things reach you faster.

The knowledge base

Answer a question once. Luna answers it forever.

The first time a tenant asks for the gate code or the trash day, Luna asks you. Your reply is saved to the property's knowledge base, so the next tenant gets it in a second, with no work from you.

Sensitive facts like gate codes stay gated to the verified leaseholder
A starter checklist seeds the 12 things tenants ask most
Scoped to the right property, never shared across tenants
Tenant
What is the gate code?
Luna
I do not have the gate code on file. I have asked your property manager and will let you know.
You
It is 1842, rotates each quarter.
Luna, next time
The gate code is 1842, and it rotates each quarter.
Saved to the knowledge base
FAQ

Questions about Luna

Will Luna make up an answer she does not know?+
No. Luna only answers from the tenant's lease, their account, and the facts you have set for the property. When she does not hold a fact, she says so plainly and asks you, rather than guessing a code, a date, a fee, or a policy. That guardrail is built in, not a setting.
What languages does Luna speak?+
Luna replies in the language the tenant writes in, and translates a faithful English summary for you. A tenant can ask in Spanish, Mandarin, Tagalog, or Arabic and get a clear answer back in the same language.
Can my tenants still reach me directly?+
Always. Anything Luna cannot answer comes to you as a question, and real emergencies, like a gas smell or a burst pipe, escalate to you immediately with a safety instruction for the tenant. Luna handles the routine so the things that need a human reach you faster.
How does Luna get smarter over time?+
Every question you answer can be saved to the property's knowledge base with one tap. The next tenant who asks the same thing gets your answer instantly, so your building's recurring questions become permanent, zero-touch answers.

Give your tenants Luna.

Open the demo and ask Luna a tenant question. Watch her answer from the lease, hold off on what she does not know, and hand that question to you, the whole loop, in under a minute.

From $8 a month for up to 5 units. No card to try the demo.