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Security Deposits

How do I document property condition at move-in?

Quick answer

Document property condition at move-in with a written checklist and dated photos or video of every room before the tenant gets keys. Note existing scuffs, stains, and wear, then have the tenant review and sign the report. Give both sides a copy. This record is your baseline for fair deposit decisions when the tenant moves out.

Start with a room-by-room checklist

A move-in condition report is a written record of how the unit looks before anyone lives in it. Walk every room in a set order and note the state of each surface, fixture, and appliance.

Be specific. Instead of writing kitchen okay, note a chip on the counter, a slow drain, or a scratched floor by the fridge. Detail is what makes the report hold up later.

Cover the easy-to-forget spots too: closets, blinds, outlets, smoke detectors, and the condition of any furniture or appliances you provide. Anything you leave off becomes a gray area at move-out.

Photograph and date everything

Photos and short videos back up your notes. Capture walls, floors, corners, closets, and appliances, and shoot any existing flaws up close. Include a wide shot of each room so the context is clear.

Make sure every file carries a date. Most phones timestamp automatically, but confirm the metadata is intact. A dated image is hard to argue with when a tenant claims a mark was always there, or never was.

Have the tenant review and sign

A report only protects you if the tenant agrees to it. Walk through together when you can, or send the report and ask them to add anything you missed within a few days.

Both parties should sign and keep a copy. A signed report turns your word against theirs into a shared, agreed baseline. Skipping the signature is a common reason deposit disputes fall apart.

Store it where you can find it later

A thorough report is useless if you cannot find it at move-out, sometimes a year or more later. Keep the checklist, photos, and signatures together and tied to the lease.

Rules on inspections and deposits vary, so confirm what your state expects. Read the guides at the state law guides and check specifics with your own counsel.

How Rentari helps

Rentari keeps your move-in record and your lease in one connected place. Draft and sign the lease with E-Sign and Leases, which stores a court-ready audit trail, then attach condition photos and notes through Messaging and Renewals so the timeline stays with the tenant.

When something needs a repair during the tenancy, 24/7 Maintenance Triage logs the date, the issue, and the fix, so your move-out comparison rests on a full history. If you are still building your process, the Landlord Forms library gives you a starting checklist to adapt.

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Related questions

Do I need a move-in inspection if I trust the tenant?
Yes. Trust does not create evidence. A signed condition report protects both sides, not just you. It prevents honest disagreements about what was already worn or broken. Even reliable tenants forget details a year later, so a written baseline keeps everyone fair.
Photos or video, which is better?
Use both. Photos capture close detail of specific flaws, while video shows full rooms and continuous context. Together they leave little room for dispute. Narrate the video briefly, naming each room and any existing damage, so the record explains itself later.
What if the tenant will not sign the report?
Send it in writing and ask for corrections by a set date. Keep proof you sent it, since an unsigned but delivered and dated report still carries weight. Some leases state that no response means acceptance. Rules vary by state.

This article is general information for landlords, not legal, tax, or financial advice. Rules vary by state and city; verify specifics with the official statute or a licensed professional. See our state law guides.